Last Updated: 25/ September 2023
Welcome to Retyl, the on-demand service marketplace. By using our platform and services, you agree to the following terms and conditions. Please read these terms carefully.
1. Definitions
- "Retyl," "we," "us," or "our" refers to the Retyl on-demand service marketplace.
- "Platform" refers to our website, mobile application, and any associated services.
- "User" refers to any individual or entity using our platform.
- "Service Provider" refers to individuals or businesses offering services through our platform.
2. Use of the Platform
- Eligibility: Users must be at least 18 years old to use our platform. By using our services, you confirm that you meet this requirement.
- User Account: To access certain features, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and agree to notify us of any unauthorized use.
- Accuracy of Information: You must provide accurate and up-to-date information when using our platform. Misrepresentation of information may result in account suspension or termination.
- Service Requests: Users can request services through our platform. By requesting a service, you agree to the associated terms and fees.
3. Service Providers
- Independent Contractors: Service providers using our platform are independent contractors, not employees of Retyl. We do not control their work or conduct.
- Service Quality: While we strive to connect users with reputable service providers, we do not guarantee the quality, safety, or legality of the services provided. Users should exercise due diligence when selecting a service provider.
- Payments: Service providers receive payments through our platform. Users agree to pay the specified fees for services and authorize us to facilitate payments on their behalf.
4. User Conduct
- Prohibited Activities: Users agree not to engage in activities that violate our community guidelines, infringe on others' rights, or are illegal. Prohibited activities include harassment, fraud, and spam.
5. Intellectual Property
- Platform Content: All content on our platform, including text, images, logos, and trademarks, is our property or licensed to us. Users may not use, reproduce, or distribute this content without our permission.
6. Privacy and Data
- Privacy Policy: Our privacy practices are outlined in our Privacy Policy. By using our platform, you consent to the collection and use of your information as described in the Privacy Policy.
7. Termination
- Account Suspension: We reserve the right to suspend or terminate user accounts for violations of these terms or for any other reason at our discretion.
8. Disclaimers and Liability
- No Warranty: We provide our platform "as is" and make no warranties, express or implied, regarding its accuracy, availability, or fitness for a particular purpose.
- Limitation of Liability: We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our platform or services.
9. Changes to Terms
- Modification: We may update these terms at any time. Continued use of our platform after changes constitute acceptance of the updated terms.
10. Governing Law
- Jurisdiction: These terms are governed by the laws of South Africa.
By using Retyl, you agree to these terms and conditions. Please consult with legal professionals to ensure your terms and conditions comply with the laws and regulations specific to your jurisdiction and business model.
If you have questions or concerns about these terms, please contact us at hello@retyl.co.za