Privacy Policy

Last Updated: 25 September 2023

Welcome to Retyl On-Demand Service Marketplace ("Retyl," "we," "us," or "our"). Protecting your privacy is important to us, and we are committed to maintaining your personal information's confidentiality, integrity, and security. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform, website, and related services.

1. Information We Collect

We collect various types of information to provide and improve our services:

- Personal Information: When you sign up for our service, we may collect your name, email address, phone number, and other contact information.

- Payment Information: We collect payment information, such as credit card details or other financial information when you make payments on our platform.

- Service-Related Information: Information about the services you request, reviews, and ratings you provide, and any communications between you and service providers through our platform.

- Location Information: With your consent, We collect your device's location data when you use our mobile app. You can control this through your device settings.

- Device Information: We may collect device-specific information, such as your device model, operating system, and unique identifiers.

- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, collect usage data, and improve our services.

2. How We Use Your Information

We use your information for various purposes, including:

- Providing and improving our services.

- Processing payments and facilitating transactions.

- Communicating with you, including service updates, promotions, and support.

- Enhancing the safety and security of our platform.

- Conducting research and analysis for service improvement.

3. Sharing Your Information

We may share your information with:

- Service providers: Sharing necessary information with service providers to facilitate bookings.

- Partners and affiliates: In cases where we collaborate with third-party partners.

- Legal and regulatory authorities: To comply with legal requirements, enforce our policies, or protect our rights.

4. Your Choices

You have certain rights regarding your information, including the right to access, correct, or delete your data. You can also opt-out of marketing communications.

5. Security Measures

We implement security measures to protect your information, but no data transmission is completely secure. We encourage you to take precautions as well.

6. Changes to this Policy

We may update this Privacy Policy as needed. We will notify you of significant changes.

7. Contact Us

If you have questions or concerns about our Privacy Policy or your data, please contact us at hello@retyl.co.za.

By using Retyl's services, you agree to the terms of this Privacy Policy. Please read this policy carefully and check back for updates.